SureSync Internal Build

A SureSync Internal Build is used to update your SureSync environment with the latest fixes not yet available in an official public release.

SureSync 9 is the currently supported release and is a major upgrade that requires a new license. Do not apply this build in a SureSync 8 or older environment. Upgrade instructions to move to SureSync 9 can be found here.

SureSync Installer

The full SureSync Internal Build installer can be downloaded by clicking here.

File Name: SureSyncSetup.exe

Version: 9.0.21.1

To update to the internal build, simply run the installer on each machine in the environment with the SureSync or the Communications Agent installed. The steps are the same as performing a regular SureSync Update as outlined in the Updating SureSync KB Article.

Fixes in 9.0.21 Internal Builds

9.0.21.1

  • In rare circumstances, a remote agent could time out sending a response back to the Job. The Job actually received the message and did not notice a connection drop, but the remote agent assumed that the timeout meant that the connection dropped.  The agent would then stop processing that Job's changes and wait for a reconnect. This would lead to the Job not receiving new events from that remote agent, which would prevent changes from being processed. The Change Journal connection on the agent will now detect this scenario and retry the connection. This has been fixed in 9.0.21.1.