Create a Screenshot

Screenshots can be helpful when diagnosing a problem.

If you are having a problem, you can send us a screenshot of your webpage or the ICM message.

With Windows you can take a screenshot of the current window by holding Alt and pressing "Print Screen". This puts the image on the clipboard so it can be pasted into an email message.

Other operating systems and some laptops have different procedures.

Windows can also use the "Snipping Tool" to get a screenshot of a portion of your screen. Search for program to find it.